1. Dresslee.com does not allow offer any ' Exchange' or 'Returns' for any products.
2. All products purchased from our site can be exchanged with in 7 working days. (If)
a. Exchange requests is made within the stated time of frame/Limit. No returns.
b. The item(s) is faulty, damaged or defective at the time of delivery ord. The moment of receiving time from.
Note: you can record a primary / starting time, a picture / short video on that product opening. Will prove it and we can figure out too. Please email pictures/video clip of the defective item to help @dresslee.com or call at what's app.+1 267 378 5231 within 07 days after delivery in case to raise a dispute.
Dresslee.com will look at each dispute on individual basis and will make every effort to be fair to both parties.
c. The received product (s) differed from the original order. therefore, we don't have any exchange policy.
d. Anything is missing from the package including labels and original packing etc.
In such cases, claims can only be entertained if they are mode within 07 working days.
Please email picture/primary video clip of the defective item to help @dresslee.com or msg. to what's app. +1 267 378 5231 within 07 days after order delivery in case to raise a dispute on an individual basis and will make every effort to be both parties.
Once we receive the item our team will review the damage once the dispute is settled fairly, we will re issue a new product with same value against the product mentioned in the invoice and send it with the next order mode by customer.
3. In case of exchange customer will be responsible for all new shipping, handling costs.
4. Unstitched articles once stitched will not be entertained.
5.Discounted items cannot be Returned/Exchanged.
6.Dresslee Luxe/Exclusive fabric once purchased can not Returned/Exchanged.
7. Wedding Wear and Couture dresses cannot be Returned/ Exchanged under any circumstances.